Privacy Policy
At HM Mortgages, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mortgage services.
1. Information We Collect:
- Personal Information: When you use our mortgage services, we may collect personal information such as your name, address, contact details, financial information, employment details, and other relevant information necessary for the mortgage application process.
- Usage Data: We may also collect non-personal information about your usage of our website and services, such as your IP address, browser type, operating system, and pages visited, to improve our services and enhance user experience.
2. Use of Information: We may use the information we collect for the following purposes:
- Mortgage Services: To process your mortgage application, help, and facilitate communication throughout the mortgage process.
- Communication: To communicate with you regarding your mortgage application, updates, promotional offers, and other relevant information.
- Improvement: To analyze usage data and feedback to improve our website, services, and customer experience.
3. Disclosure of Information: We may disclose your information to third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers, contractors, or agents who assist us in providing our mortgage services, such as mortgage lenders, credit bureaus, insurance providers, and legal advisors.
- Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or to comply with applicable laws and regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices: You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
6. Children’s Privacy: Our mortgage services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected personal information from a child under 18, please contact us immediately.
7. Changes to This Privacy Policy: We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us getapproved@hmmortgages.ca
By using our mortgage services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.